When you have a question, we're here to help.
By Telephone
When you phone 0800 CRT LTD (0800 278 583) you will be greeted by our friendly customer centre staff. They will be able to answer your query or direct your call to a staff member who can help you.
You can also call us on our non freephone telephone number 03 4779040.
Customer Centre operating hours
Monday to Friday - 7.30am to 5.30pm
Saturday - 9am to 12.30pm
By Email
Alternatively you can send us an email at crtonline@crt.co.nz
If you are a shareholder, please remember to quote your account number when emailing us as this helps us to identify you and assist faster with your query.
Do you have a question for us?
Please see our Frequently Asked Questions page, your query may already have been answered here.
Contacting FarmCentres and CRT divisions
See our Contact us or Find a FarmCentre pages for more information about options to contact us.
Forgotten your MyCRT password?
If you know your username (but not your password) you can use our reset your password page.
If you don't know your username and password please call us on 0800 278 583. We will confirm some account security information with you and then provide you with a new password.